Brauchli Opticians at 7 St Swithin’s Street a recognised name in Worcester for many years and is renown for its excellent customer service. The challenges of lockdown led to the Brauchli team introducing a repair/delivery service as a different means of reaching out to its dedicated and committed Worcester customers as well as supporting key workers who deserved a service to allow them to fulfil their important roles without any visual difficulties.
Since returning into store, the Brauchli team have appreciated that many people are still out there, worried, and too anxious to step outside their homes. The team has concentrated on building upon an already established home sight testing service, to encourage continued eye care. This service is available to customers who are unable to leave their home without assistance. They will also visit and safely deliver home sight tests to individuals who, through no fault of their own are now suffering the mental anxieties caused by the pandemic. This facility has been ongoing since July and the customer feedback has been extremely positive.
To find out more please call Brauchli on 01905 26193.